Successfully buying and selling real estate is mostly about fulfilling people's needs, dreams and aspirations. That's why Harcourts people not only receive in-depth professional training which has become recognised as the benchmark for the entire industry, but they are committed to building meaningful and genuine relationships with their clients. And the huge volume of referrals and repeat business that generates is proof that this combination works to everyone's satisfaction.

A totally consultative approach is what makes the Harcourts way of doing things so seamless. Trust, honesty and integrity remain the company's personal hallmarks. Add to those attributes an intimate knowledge of the local market and current property trends, a solid work ethic plus well-developed negotiation skills and you have the perfect recipe for success.

"We are absolutely committed to providing exceptional personal service to our real estate clients in Kiama. We don't just pay lip service to our internal mission statement: 'To create clients for life through the finest service'. It is Harcourts heart and soul, and is fundamental to the positive attitude and success of our people."

Susan Spence & Andy Wharton, Dougmal Harcourts Directors         

We know that real estate clients want to deal with consultants that have knowledge, expertise, honesty and integrity, and are committed to achieving the best possible result for them. Above all they want to deal with real people - that's why we put absolute focus on creating a relationship of trust and respect with all our clients. We've found that this philosophy is great for achieving personal satisfaction, high morale and continued success.